We ensure that our teams are trained in the delivery of a high standard of personal care and support, whilst also respecting each individuals cultural, religious and communication needs as well as their abilities.
Our Personal Care activities can include, but are not limited to;
- Assistance with bathing, showering or full body wash
- Assistance with toileting including continence and catheter care
- Skin and Pressure care
- Application of creams
- Oral care and care of dentures
- Assistance with dressing and undressing
- Shaving support
- Assistance to wash and dry hair and apply makeup
- Nutrition and fluid support
- Medication assistance and administration
All personal care activities are needs assessment based and catered to ensure that each individual is able to maintain their independence for as long as possible with our support.
We strive to provide each task in a sensitive, compassionate, well-planned and organised manner in keeping with our ongoing practised values and principles.
Each task is person centred to the individuals needs and outlined in their care plan to ensure that our teams can use these as a guide to their requirements.
Continuity of care is extremely important to us to ensure that each individual develops a long standing, trusting, working relationship with their carers which also means that the teams are well versed and practised in providing person centred care and support to each individual.
All of our staff are highly trained and consistently monitored through spot checking, reviews and supervision to ensure that they have the relevant skills to treat each individual with a high level of dignity, privacy and respect.